Greetings Parents and/or Guardians,
During the 2016-17 school year we asked parents to complete
a brief online survey which would provide us feedback regarding our current
methods of communicating with you and keeping you informed. The reason for
seeking this feedback was to gain an understanding of what you believe to be
current strong communication practices implemented by the District and which
areas you feel are in need of improvement. I would like to thank those of you
that participated in the survey. We ended up with a total of 63 parent
responses.
The survey asked the following 8 questions (with the
responses included):
1.How often do you typically receive information from your child's school or from the district (Augusta Area School District) during an average year via email, phone, notes, etc?
1.How often do you typically receive information from your child's school or from the district (Augusta Area School District) during an average year via email, phone, notes, etc?
o
68% indicated they receive information
more than 15 times a year
o
6% indicated they receive information
11-15 times a year
o
21% indicated they receive information
6-10 times a year
o
5% indicated they receive information
less than 5 times year
2 2. What are the top methods you use to obtain information from your child's school or the district?
o
Email (71%)
o
Website (56%)
o
Notes from Teacher (52%)
o
Phone Call (50%)
o
Elementary School Newsletter (49%)
o
Skyward (43%)
o
District Newsletter (39%)
o
District’s Facebook Page (38%)
o
Visiting the School (35%)
o
The Beaver Buzz (32%)
3. How often do you visit the school district's website for information relating to school activities, events, and academic information?
o
33% indicated they visited the
District’s website at least once a week
o
18% indicated they visited the
District’s website 2-3 times/month
o
24% indicated they visited the
District’s website at least once a month
o
17% indicated they visited the
District’s website at least 1-3 times/semester
o
8% indicated they never visit the
District’s website
4. How often do you find the information you need on the website? It is easy to find what you need on the website? What is your overall impression of the website?
·
Information available on the website.
o
21% indicated it was great
o
48% indicated it was good
o
29% indicated it could be improved
·
Information found easily on the
website.
o
17% indicated it was great
o
49% indicated it was good
o
30% indicated it could be improved
·
Overall impression of the website.
o
24% indicated it was great
o
54% indicated it was good
o
22% indicated it could be improved
5 5. What type of communication do you most prefer from your child's school and/or teacher?
o
Email (74%)
o
Notes/letters home (42%)
o
Phone call (39%)
o
Meeting (21%)
o
Skyward (14%)
6. Regarding information you receive from your child's school of the district events and activities (programs and/of field trips, etc.)
·
Information from the school was given
in a timely fashion:
o
52% indicated absolutely
o
35% indicated sometimes
o
13% indicated not always
·
Information from the school that was
provided was adequate:
o
59% indicated absolutely
o
38% indicated sometimes
o
3% indicated not always
·
The information was easy to understand:
o
67% indicated absolutely
o
29% indicated sometimes
o
4% indicated not always
·
I had questions after reading the
information:
o
11% indicated absolutely
o
37% indicated sometimes
o
25% indicated not always
o
21% indicated never
o
6% indicated NA
7. If you had to select two areas for the District to focus on in order to improve communication efforts with parents and community members what would you recommend?
·
Maintain the District’s website (77%)
·
Continue to use Social Media to inform
parents/community (32%)
·
Implement a monthly newsletter at the
MS/HS (28%)
·
Increase use of Skyward Messenger (28%)
·
Promote the use of the District App
(20%)
8 8. When you visit your child's school what was your overall impression of the campus climate (ws the staff friendly, informative, polite, helpful, etc.)?
·
Friendly
o
65% indicated always
o
27% indicated for the most part
o
8% indicated not usually
·
Informative
o
49% indicated always
o
46% indicated for the most part
o
5% indicated not usually
·
Polite
o
65% indicated always
o
27% indicated for the most part
o
8% indicated not usually
·
Helpful
o
62% indicated always
o
30% indicated for the most part
o
8% indicated not usually
·
Professional
o
63% indicated always
o
29% indicated for the most part
o
7% indicated not usually
o
1% indicated never
The feedback provided has helped guide us in our decision
making so that we can work to improve some of the areas that were identified as
needing improvement. While this is an on-going process and something we will
continue to focus our efforts on I wanted to inform you of the some
changes/updates that have occurred or will be occurring as a result of your
assistance and feedback. Some of the changes/updates include:
Ø A
monthly MS/HS newsletter that will be sent out to parents and published on the
District’s website
Ø A
monthly review of the District’s website to ensure that information is updated
and accurate
Ø Staff
training on the use of Skyward Messenger so that it can be more widely used as
a means of communication
Ø Increased
publication of events and student activities via the District’s Facebook,
Twitter, and Instagram Accounts
Ø A
future survey asking parents what information they would like to see available
on the District’s website
Ø A
continued focus on improving parents and community members experience and
overall impression of the campus climate when in the school buildings or while
communicating with District staff
Please know that our goal is to continually improve our
communication practices and methods with you as parents so that our approach is
as collaborative as possible while helping all of our students be as successful
as possible during their time in our schools. We recognize that we always have
room for growth so please feel free to contact myself or any other staff member
with suggestions for improvement. We will again be asking for your feedback
during this current school year to gauge how the improvements we have made are
working as well as ideas and suggestions for ways to improve in other
communicative processes. Thank you again for your willingness and time in
providing our school district with information that will be used to make our
schools an even better place for kids.
Sincerely,
Ryan C. Nelson
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